About Instacare Medical Supplies
Instacare provides top-quality catheter supplies and unmatched service, prioritizing each patient relationship to ensure their needs are met with professionalism and compassion. We believe that “well done is better than well said,” and we are committed to earning your trust through our exceptional care and reliable products.
More About Us
INSTACARE is about bringing top quality products to the patient in a timely manner, but more importantly is about bringing state of the healthcare industry service to our patients and customers. We are passionate about providing the best catheter supplies with unequalled service. We value each patient and know the importance of each patient interaction. The key to our success is developing long standing mutually beneficial relationships where patients come first.
We are confident in our employees and the level of service they provide. Our motto is “Well done is better than well said”. Thank you for choosing Instacare for your catheter supplies.
Here are just a few of the benefits of choosing Instacare Medical Supplies:
- Accredited medicare provider
- We carry most of the insurance plans
- We carry all the manufacturer’s brands
- A live person will always answer the phone during business hours
- Patients have cell phone access to one of the owners
- Our customer care specialists will handle all the insurance billing
- We will send free samples to patient to see what brand works best
- Discreet, free shipping to the patient’s home
- Our customer care service reps will contact you for re-orders
Who Is Instacare Medical Supplies?
Long Island Based
We are a Long Island based company whose operating partners have more than Ninety Years of experience in the healthcare industry. We have seen the industry evolve over the years and have a strong understanding of the difficulty involved to gain good medical care and the issues surrounding medical billing. We are here to serve you and navigate you through any Medicare/Insurance paperwork. Our forms are simple and we carry the heavy lifting.
Veteran Owned
Beyond our experience, we are a Veteran’s Owned business devoted to serve the patient well as we served our country. We are a Medicare approved provider that offers only the top urological products. We carry all the top manufacturers including Apogee, Bard, Cure, Coloplast, Hollister, Kendall, and Rusch. While we offer all types of catheters we specialize in the intermittent catheters which eliminate the problem of washing and reusing. The sterile intermittent catheter can help make urinary tract infections a thing of the past. Our units contain everything you need to insure urinary safety.
Intermittent Catheters
Our program is specifically designed for patients the utilize intermittent catheters on a daily basis. Our Instastart Enrollment Program will begin the process and you will receive a monthly supply at your door every month. THERE IS NO NEED TO WASH DIRTY CATHETERS AGAIN! Your kits will come with sterile gloves , lubricant, antiseptic wipes and underpads. We will work with your provider to secure Medicare coverage or private insurance coverage. Medicare will typically cover 80% and any private insurance will pick up the remaining amount. Instacare is the Catheter Company!
Instacare has had tremendous feedback from customers and below are just a handful of our customer reviews. We send a survey to every new patient to monitor our patient satisfaction
I have medical issues that warrant medical supplies to be used on a daily basis. I have, in the past, used companies that were overpriced and unreliable. Finding Instacare was a Godsend. My products are delivered monthly like clockwork, giving me peace-of-mind knowing the supplies I critically need will always be there when I need them. In a show what it means to go above and beyond for their clients, I once was away and found myself in short supply of equipment, all it took was one call to Instacare and the products were mailed to me across the country overnight. All billing is done by them and I never had a problem with the Insurance Company. I certainly would give Instacare a 5 star rating and my highest recommendation.
I’ve been a client of Instacare for 5 years and have nothing but the highest praise for Tim and his staff. My supplies have always been shipped to me on time without me ever calling them. What really sets them apart is their personal serviced genuine concern for my well being. When I had issues, Tim was always available to answer any of my questions.
A couple of years ago I was out of the country and ran into a problem with my supplies. I placed a call to Instacare and Tim stepped up with an offer to ship me whatever i needed overnight. This is true an example of going above and beyond. My thanks to Instacare for their dedication
and help over the years. I am a client for life.
This letter is written to echo the services and compassion that Instacare Medical Supplies provides me, now, and for almost a decade supplying my medical supplies. No matter where I am, vacationing in Italy, playing golf in Myrtle Beach or just hanging out vacationing, traveling or hunting, Instacare Medical Supplies is there to assist me with a product connection or source. The service received from Instacare with their follow-up
telephone or E-mail inquiries on the status of my medical supply inventory is a refreshing assurance that someone at Instacare is there concerned about my well being. There are no words of appreciation that can express mine and my families total appreciation and satisfaction having Instacare Medical Supplies as our medical supply provider.
I have been using Instacare Medical Supplies for over five years for all my catheter needs. Whether I speak to Tim, Heather or Maura I always get prompt service and all my products are delivered correctly. This was essential during the Covid 19 pandemic when I thought there might be delivery interuptions. I am very pleased with the company and all who take care of my needs.
